Support

Questions, bugs or ideas? Write to support@roomind.app. We usually reply within two days.

Do I need an account?

No. Roomind starts on your phone and works offline. When you are online it backs up your home with an anonymous account. Link Apple or Google in Settings › Account to keep that backup when you change phones.

How do I move to a new phone?

On the old phone, link Apple or Google in Settings › Account. On the new phone, install Roomind and sign in with the same Apple or Google account in Settings › Account; your home comes back.

How do I share my home with family?

Settings › Invite a member (your account needs to be linked to Apple or Google). Choose “can edit” or “view only” and send the link. If the link doesn’t open, they can paste the whole message into Settings › Join with an invite.

What is included in Pro?

The AI features: adding everything on a shelf from a photo, receipt scanning and recipe ideas. Everything else, including sharing and backup, is free.

How do I cancel my subscription?

Subscriptions are managed by Apple: Settings app › your name › Subscriptions › Roomind, or Roomind › Settings › Roomind Pro › Manage. Cancel at least 24 hours before the period ends to avoid renewal.

How do I delete my account and data?

In the app, open Settings › Delete account and confirm. Your account and its data are deleted from our servers and from the phone right away; homes you share with others stay with them. Deleting your account doesn’t cancel a Pro subscription: cancel it in your iPhone’s Settings › Apple Account › Subscriptions. If you no longer have the app, email support@roomind.app with the subject “Delete my account” and we delete it within 30 days. Signing out only removes the data from that phone.

Are my photos stored?

No. Receipt and shelf photos are read to list the products and then discarded. See the privacy policy.